Ever felt like your inbox was a digital Hydra, sprouting two new emails for everyone you answered? ?? Well, fellow tech enthusiasts, I decided to take on this monster with a secret weapon: Artificial Intelligence! ??️
Picture this: It's 3 AM, I'm surrounded by empty coffee cups ☕☕☕, staring at an inbox that could rival the Library of Congress in volume. That's when it hit me – if AI can beat chess grandmasters, surely it can help me sort through this email labyrinth, right?
So, I rolled up my sleeves and dove into creating an AI-powered email processing system. Think of it as having a tireless, super-smart intern who never asks for coffee breaks. Here's how this digital marvel works:
The All-Seeing Eye ?️: Using the mighty GPT-4, our AI friend scans incoming emails faster than you can say "You've got mail!"
The Sorting Hat ?: It then categorizes each email as either a "product inquiry" or an "order request." It's like Hogwarts, but for emails!
The Order Master ?: For order requests, it extracts details quicker than you can click "Add to Cart" and checks if we have enough stock to fulfill the order.
The Smooth Talker ?: Based on the email type and order status, it crafts personalized responses that would make Shakespeare jealous (well, if Shakespeare was into e-commerce).
The Query Queller ❓: For product inquiries, it sends out auto-replies faster than you can say "We'll get back to you soon."
For all you code connoisseurs out there, here's what's cooking in our AI kitchen:
Let's dive into some code snippets to see how this actually works!
Here's how we use GPT-4 to classify incoming emails:
def classify_email(email_body: str) -> str: prompt = (f"Classify the following email as either a 'product inquiry' or an 'order request'. " "An 'order request' must include explicit purchase intent, such as specifying quantity, shipping details, or mentioning a transaction." "General questions or interest in a product should be classified as a 'product inquiry'.\n\n" f"Email: {email_body}\n\nClassification:") response = client.chat.completions.create( model="gpt-4", messages=[{"role": "user", "content": prompt}] ) classification = response.choices[0].message.content.strip().lower() if "order request" in classification: return "order request" elif "product inquiry" in classification: return "product inquiry" else: return "unclassified"
For order requests, we extract details and update inventory:
def process_order(email_id: str, orders: List[Dict], products_df: pd.DataFrame) -> Tuple[List[Dict], pd.DataFrame]: order_status = [] for order in orders: product_id = order['product_id'] quantity = order['quantity'] product = products_df[products_df['product_id'] == product_id].iloc[0] current_stock = int(product['stock']) if current_stock >= quantity > 0 and current_stock > 0: status = "created" products_df.loc[products_df['product_id'] == product_id, 'stock'] -= quantity else: status = "out of stock" order_status.append({ 'email_id': email_id, 'product_id': product_id, 'quantity': quantity, 'status': status }) return order_status, products_df
Finally, we generate personalized responses based on the email type and order status:
def generate_response(email_name: str, classification: str, order_status: List[Dict], products_df: pd.DataFrame) -> str: if classification.lower() == "order request": context = "Order Summary:\n" for order in order_status: product = products_df[products_df['product_id'] == order['product_id']].iloc[0] context = f"Customer name:{email_name} Product: {product['name']}, Quantity: {order['quantity']}, Status: {order['status']}\n" prompt = f"""Generate a professional response for the following order: {context} If any items are out of stock, suggest alternatives or waiting for restock. Ensure the tone is professional and enhances the customer experience. Response:""" else: prompt = f"""Customer name:{email_name} \n Generate a professional response for a product inquiry. Inform the customer that we've received their inquiry and will get back to them with more detailed information shortly. Ensure the tone is professional and enhances the customer experience. Response:""" response = client.chat.completions.create( model="gpt-4", messages=[{"role": "user", "content": prompt}] ) return response.choices[0].message.content.strip()
Speed Thrills ⚡: Quick acknowledgment emails made customers happier than free shipping (almost).
Accuracy is King ?: Fine-tuning AI prompts is like teaching a robot to dance – it takes practice, but when it works, it's magnificent.
Inventory Tetris ?: Real-time stock checks prevented us from promising unicorns we couldn't deliver.
Personal Touch ?: AI-generated personalized responses made customers feel special, without us turning into mind-readers.
Expect the Unexpected ?: Robust error handling saved us from digital face-plants more times than I'd like to admit.
After unleashing our AI email wrangler on a test dataset:
While this project was my pet experiment (no actual pets were involved in the coding process), it opens up a world of possibilities. Imagine customer service ninjas, e-commerce wizards, or productivity gurus wielding such AI power!
This AI-powered email adventure was more fun than binge-watching all seasons of "Silicon Valley" (and trust me, I've done that). While it's not ready to take over the world (or even your entire inbox... yet), it shows how AI can transform the way we handle digital communication.
Now, I turn to you, my fellow tech enthusiasts: Have you danced with AI in your projects? Tangled with tech to boost productivity? I want to hear your tales of triumph (or hilarious failures) in the comments below!
Remember: may your code be bug-free and your inbox zero be achievable! ??
Did You Know? ? The first email system was invented in 1971 by Ray Tomlinson. If he could see us using AI to manage emails now, he'd probably say, "You've got... advanced!"
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