If you’re repeatedly getting the ‘no connection’ error in Play Store, check and install the latest app updates for the Google Play Store on your Android phone and check again. Here’s how.
Step 1: Launch the Play Store. Tap on your profile picture at the top and select Settings.
Step 2: Expand About and tap Update Play Store to install the newest build.
You can also use Google Play Store to update Google Play services to the latest version. Then, check again.
You can sync your Google account manually. This can help you access the Play Store again, especially if there were issues with the previous data sync. Follow the below steps to do it.
Step 1: Open Settings > select Passwords and accounts > select your Google account.
Step 2: Tap Account Sync > tap the three vertical dots menu at the top-right corner > select Sync now.
If Google Play Services doesn’t have relevant data permissions, the app may experience connectivity issues. So, use the below steps to enable the relevant permissions.
Step 1: Open Settings and select Apps. Select See all apps and tap on Google Play services.
Step 2: Tap Mobile data and Wi-Fi. Then, enable the Background data and Unrestricted data usage toggles.
Incorrect date and time settings on your Android phone can interfere with default apps. To avoid this, set date and time details to update automatically on your Android phone. Here’s how.
Step 1: Open Settings and tap on System.
Step 2: Select Date and time and enable the Set time automatically toggle.
Incorrect network settings on your Android phone can cause issues with the Play Store. You should reset network settings and try your luck again. Here’s how to do it.
Step 1: Open Settings and tap on General management. Then, tap on Reset.
Step 2: Tap on Reset network settings and confirm the same.
Wait for the reset process to finish. Once done, open Google Play Store again and check if the issue has been fixed on your Android device.
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